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New Clients

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Get Started Now!

With a few simple steps, you and your pet(s) are on the way to experiencing a superior level of pet care! Read our New Client Registration steps below.

Are you an Existing Client? Log in through our booking app Time To Pet here.

*Please note that pet sitting & dog walking services are not guaranteed until after a K-9 Kats’ Consultation has taken place.

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Make sure you live within our Service Area before proceeding. 

1

Check Our Service Area

2

Set Up Your Account

  • Sign up here & Activate your account, or contact us and we will be happy to do it for you.
     

  • Complete the Pet & Info tabs on your client portal. 
     

  • We will be in touch with you within 48 hours to verify you're within our service area, go over your pet sitting needs, and help you schedule your services.

3

Schedule A Service

Find the dates and times that work for you and schedule a visit.

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  • Once your services are booked, you will need to download and complete our Questionnaire and Service Agreement. These forms are ready for you to fill out and sign digitally.
     

  • Make sure to fill out our Emergency Medical Authorization under clause #3 on the Service Agreement.

  • Please send back the completed forms in a Private Message on your Time To Pet Client Portal under the message box where it says “add attachment.” Contact us if you need more help.

4

Fill Out Our Questionnaire & Service Agreement

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5

Pay A One-Time Registration Fee

Before services can be provided a one-time Registration Fee of $30 will be collected up front and in full. Additionally, all paperwork must be completed and signed before your consultation.

6

Schedule a Complimentary Consultation

*Please note that pet sitting & dog walking services are not guaranteed until after a K-9 Kats’ Consultation has taken place.

Once we have received the completed paperwork, we will collect your registration fee and arrange a consultation date. Please note that consultations take approximately 60 minutes and include a walk-through of your residence, as well as documenting your pet’s routine & your home care instructions. Most importantly, this is an opportunity for us to meet with your pet(s) and learn about their temperament, medical history and favorite activities.

Download our user-friendly mobile app Time To Pet. Going forward you will be able to correspond with us, request future services, receive pet sit updates & pictures, and pay your invoices through this app. Please use your client portal user information to log into the app.

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Download here:
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7

Download Our Mobile App

8

Enjoy Worry-Free Pet Care!

You’re all set! Never worry again, your pet family is in the best hands! 

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